cards across eras
Support
Ask the AI assistant a basic question or send a private request to the human support queue.
The Eracii assistant can answer basic questions about public pages, dossiers, card requests, and gameplay. It cannot see accounts, orders, payments, or private submissions, and its answers may be wrong. Do not share passwords, card numbers, tokens, or other secrets.
Use the form below or email [email protected]. Include your device, browser or Android app version, screenshots if useful, and any order or request ID. Never send a password or full payment-card number.
For sign-in, profile, collection, wishlist, cart, or trade-binder issues, tell us what screen you were using and what happened right before the issue appeared.
For checkout or order questions, include the payment provider receipt or checkout reference. Do not email full credit-card numbers or passwords.
For proposal updates or deletion requests, include the confirmation ID if you have it. Nothing in the request queue is guaranteed to be published.
For privacy requests, use the same support email or visit Data deletion. We may need enough information to find the relevant account or submission.
Eracii is an early-stage project. We try to answer urgent account, payment, or privacy issues first and ordinary feedback as quickly as practical.